The Dickinson County Communications Center handles all emergency and non-emergency calls for Dickinson County. The center is staffed 24 hours a day, seven days a week and dispatches all law, fire and EMS agencies within Dickinson County. There are seven full-time dispatchers and one part-time dispatcher to handle the thousands of calls for service that are generated each year in Dickinson County.
The Communications Center has three fully equipped workstations for receiving and dispatching emergency calls. Dickinson County dispatchers answer seven 911 lines, three administrative (non-emergency) phone lines, three phone lines for the Sheriff's Office, and the Crime Stoppers line. The newest addition is the ability to receive text messages to 911. You can learn more about Text-to-911 here.
The Communications Center dispatches the following agencies: Dickinson County Sheriff's Office, Arnolds Park Police Department, Lake Park Police Department, Milford Police Department, Okoboji Police Department, Spirit Lake Police Department, Lakes Regional Healthcare Paramedics, Arnolds Park/Okoboji Fire & Rescue, Lake Park Fire Department, Lake Park Rescue, Milford Fire & Rescue, Spirit Lake Fire Department, Spirit Lake First Responders, Superior Fire & Rescue, Terril Fire & Rescue and Dickinson County Emergency Management.
Dispatchers coordinate responses with other agencies at the private, local, state and federal level including the Iowa Department of Natural Resources, Iowa State Patrol, city public works departments, utility companies, the Dickinson County Engineer's Office, and the Iowa Department of Transportation.
For more information on the Communications Center staff, contact Dispatch Supervisor Jarrod Fischer.
For more information on the 911 system in Dickinson County, visit the Dickinson County 911 website.